Who are we

KOKOBIZ prioritizes the trust of our audience and customers. We assure you that we prioritize and ensure the practice of your privacy, and we dedicate ourselves to protecting your personal information. This Privacy and Policy page clearly states how we collect, use, store, and disclose the information you provide while using our website or services. Please review the privacy policy of this tour planner and travel guide website to familiarize yourself with our information-gathering and dissemination practice. We assure you of our diligent commitment to protect and providing confidentiality of your personal information collected during your visit to our website. By using KOKOBIZ, you consent to the practices described below.

 

Information Collection and Use:

We collect personal information from you during your visit to our website, the booking process, or when you voluntarily provide information during registration. This may include your name, email address, phone number, bank/credit/debit account details, and internet protocol address. We use this information to personalize your experience with our best tour planner and provide you with tailored travel guide and recommendations. Additionally, we process bookings and communicate with you regarding your travel plans. We utilize the information you provide for various purposes. These include informing the customer about offline and online offers, products, services, and updates. We also collect fees owed by the customer to the firm. Additionally, we resolve troubleshooting problems and detect and protect against errors, fraud, and other criminal activity. Moreover, we conduct research and analysis to improve customer experience and resolve disputes. Lastly, we contact the customer to send important information or notices, among others.

Data Protection:

Your data is collected and kept on highly secure servers to prevent disclosure, destruction, unauthorized access, and alteration. We implement various security measures to ensure the safety of your personal information; unfortunately, information transmission is not completely secure via the Internet. We do our extreme to protect your information; however, we cannot take a guarantee regarding the data transmitted through any website or other channels. Any transmission done is at your own risk.

Cookies:

We may use cookies to enhance your browsing experience and gather information about how you use our website. Cookies are small files stored on your computer that help us analyze web traffic, remember your preferences, and provide personalized content. Our website offers certain services that are only available with the use of cookies; however, you have the option to accept or decline cookies. If you choose to disable cookies, certain features of our website may be limited. We place both permanent and temporary cookies on your device’s hard drive. These cookies do not contain customers’ personal information.

Third-Party Services:

We may collaborate with third-party service providers to offer additional services or improve our website’s functionality. These third parties, subsidiaries, or business partners may have access to your personal information only to the extent necessary for performing their services. The Personal data is shared with the third party with the purpose of enhancing your online experience. However, please note that their own privacy policies govern the use of your information by these third-party providers.

Marketing Communications:

Marketing programs, promotions, and research help identify your needs and preferences. They also enhance your experience with our travel guide and tour planner services. We may use your email address to send promotional offers, newsletters, or service updates with your explicit consent. You have the right to unsubscribe at any time through the “unsubscribe” link in emails or by contacting us directly.

Data Retention:

We will keep your personal information for as long as it is necessary to fulfill the purposes for which we collected it or as mandated by law. Even after closing your account, we may retain certain information to fulfill crucial legal obligations, prevent fraud, maintain security, and defend our rights. If you wish to request the deletion of your personal information, don’t hesitate to get in touch with us, and we will promptly remove it from our records.

External Links:

We include links to external websites on our website to advertise our tour planner and travel guide services, but we do not operate them. These websites may use your personal information for advertisement of services and products that might catch your interest. Please note that we lack authority over the content and practices of external websites. Additionally, we are not accountable for their privacy policies. Furthermore, we are not liable for any privacy breaches or losses suffered by customers while accessing third-party advertising websites. Therefore, it is advisable to review the privacy policies of these external sites prior to disclosing any personal information.

Updates to Privacy Policy:

We reserve the right to update or modify this Privacy and Policy page at any time. Any changes will be posted on this page, and the revised date at the top of the page will reflect the most recent update. You must review this page periodically and stay informed about any changes made. Your using the website will signify the acceptance of these terms. Should you not accept any updates or amendments to the terms and conditions of the privacy policy, you may terminate the use of our server and website immediately.

Contact Us:

If you have any questions or concerns about our Privacy and Policy, don’t hesitate to get in touch with us at info@kokobiz.com. We are committed to addressing your inquiries and protecting your personal information.

By using KOKOBIZ, you acknowledge that you have read, understood, and agreed to our Privacy Policy. As a user, you agree that you assume all the risks and responsibilities for using the website.